Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Van's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Van's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

As usual excellent!

I've been to Van's for brakework, tires, fluid changes, deep rattle assessment and, today vehicle inspections for our two Toyotas. We arrived for our appointment and they were ready. On my wife's Venza they found and fixed one issue and fixed one I identified. After the inspection they went over a number of maintenance type items. Very professional. Efficient, honest, responsive and friendly combine to produce a very positive visit. Interestingly. I watched them provide outstanding service to 3 elderly females with appropriate explanations, options and with no condescension. Very good team.

~ Mike S. , 09/03/2024